We made many improvements to our new extension. Now, whenever an email is opened CloudExtend Gmail3.x automatically searches for sender, recipient, CC emails, and any number greater than 4 digits (using NetSuite Global search to populate the relevant records).
From the initial feedback, we have seen that users who attach a lot of emails appreciate this feature as they have the relevant records displayed the moment they open the email.
In some scenarios we have learned this may be interfering with Saved Searches that are running at that moment. We have taken an enhancement request to provide end users with an option to disable automatic search. Please keep an eye on our Release Notes here.