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Updating your Customer Compass Profile

All users with a login to Customer Compass will have the ability to modify their profile. This includes the ability to edit an email address, add a profile picture, and edit a user name.

Update your own user profile

  1. Click your profile icon in the upper-right corner of the page header, then select View profile page .

  2. Enter or update information in your profile as needed.
  3. Your profile is automatically saved as you enter information. When you finish, you can navigate away. 
Update your name in your user profile

You can change your name at any time.

To update your name in your own user profile

  1. Click your profile icon in the upper-right corner of the page header, then select View profile page .
  2. Click your name on the profile page. Your name becomes editable.
  3. Enter a new name.
  4. Your profile is automatically saved as you enter information. When you finish, you can navigate away.
Adding a photo to your user profile

You can add a photo to your profile and it will appear in your tickets and community posts. At any time you can change or remove your photo.

To add a photo to your profile
  • Click your profile icon in the upper-right corner of the page header, then select View profile page .
  • Click the profile icon in the profile, then select Upload a new photo .
  • Select an image.
  • The image appears in your profile.
To change or remove a photo in your profile Click your profile icon in the upper-right corner of the page header, then select View profile page .
  • Click the profile icon in the profile, then select Upload a new photo or Remove
  • If you are uploading a new photo, select the photo.
  • Refresh the page, if necessary, to see the update.
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