GET SMARTER: (650) 579-0210

Error: “General Exception” or “Internal Error Occurred”

You may see one of the following errors when there is an issue with Microsoft Excel, specifically when a CloudExtend's operation exceeds Excel's limitations. To view the list of Microsoft Excel limits, click here.

Ex: When you try to download a record that also includes a message field and the length of the message which is downloaded into an Excel cell is greater than Excel's specified limit '32,767 characters per cell' , you will receive this error. 


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk